VialtoDirect

VialtoDirect is Vialto’s direct-to-consumer portal, which allows individuals to sign up directly for the same high-quality tax and immigration services and guidance we offer to our business and enterprise clients.

Anyone can sign up for services using VialtoDirect, regardless of whether you’ve worked with Vialto before through an employer or are coming to us for the first time. It’s an easy way for people rolling off of company support to continue using Vialto services, but is suitable for anyone looking for expert, reliable guidance and services for their tax and immigration needs.

VialtoDirect provides expert support for both straightforward and complicated tax, immigration, and compliance situations. This can be particularly helpful for people whose lives cross borders—for example, expats living abroad with tax obligations both at home and where they currently reside, or for people whose work commitments require them to live outside their home country for periods of time.

Through VialtoDirect, you’ll connect with experienced tax and immigration professionals who can assist you with meeting a broad range of compliance requirements. From understanding your tax and visa obligations as an expat or global worker to representing you as your agent with tax authorities, our experts can provide critical guidance to answer questions such as:

• If I live in one country but am a citizen of another country, do I need to file a tax return in both countries this year?
• Am I considered a tax resident where I live?
• Do I need to report income earned abroad to my home country’s tax authority?
• What requirements apply to me if I moved during the tax year?
• What if I worked in many countries over the past year, for different durations?
• Do I qualify for deductions, offsets, or extensions?

Whatever your situation, Vialto can help with a personalized action plan.

VialtoDirect is available for people with tax and immigration concerns in multiple global locales and jurisdictions, and we are actively expanding our service footprint. If you don’t see your region listed below, please contact us to check if it’s supported.

Tax returns (self-serve signup):

• Argentina
• Australia
• Austria
• Belgium
• Canada
• China
• Denmark
• Finland
• France
• Germany
• Hong Kong
• Ireland
• Japan
• Netherlands
• Poland
• Portugal
• Singapore
• Spain
• Sweden
• Switzerland
• United Kingdom
• United States

Immigration services (request through our contact form):

• Australia
• Singapore
• United Kingdom
• United States

VialtoDirect is a direct-to-consumer option for accessing Vialto’s expert tax and immigration services. While Vialto supports global organizations with a wide range of tax, immigration, rewards, and advisory services, these are provided via corporate engagements. VialtoDirect brings our tax and immigration expertise directly to you, without the need for an employer contract.

Getting started with VialtoDirect for tax support is easy; you can sign up in our portal in just a few steps. Answer a few questions and upload some documentation, and we’ll connect you with the tax services and support to meet your needs. The entire process is simple, secure, and fast. If you’re looking for immigration support, which can be more complicated, we suggest you reach out to our team before enrolling in VialtoDirect to ensure we have the full picture of your unique situation.

Pricing is based on several factors, including the complexity of your situation, timing of your request with respect to deadlines, and jurisdictions involved. As an example, these are the starting prices for tax engagements in a few of our service regions:

• Australia: AUD 1,100
• Canada: CAD 1,250
• Switzerland: CHF 850
• United Kingdom: GBP 587
• United States: USD 850

On average, if you have all required information on hand, signing up will take about six minutes.

During the sign-up process, you’ll be asked to enter important data and upload certain documentation that will help us verify your identity and determine the right services to suit your needs. At each stage, you’ll know what information is required of you in the next step, preventing needless delays while you search for documentation.

Documentation you should have on hand to be ready:

• A valid government-issued ID (we accept driver’s licenses or passports)
• An address verification document issues within the past three months

Acceptable documents for verifying your address include:

• Telephone bill
• Utility bill
• Council bill (UK)
• Tax return
• Credit card statement
• Bank statement
• Lease agreement

At Vialto, safeguarding and protecting your data, systems, and user privacy is paramount. To ensure information is handled responsibly, access is controlled, and solutions are delivered in line with regulatory and ethical expectations, we provide independently audited controls, including SOC 2 Type II.

For more details on privacy, please review our official privacy statement.

You can connect with your Vialto experts directly with questions that arise throughout the course of your services engagement. Alternatively, you can access the Vialto Help Center directly through the VialtoDirect portal by clicking on Help at the bottom of the screen.